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Do I have to be home for my DHL pick up?

  • You can schedule a pick up with DHL to a personal or professional address, the easiest for you!
  • Make sure to leave one of the proforma invoices out together with the parcel for the courier. 

It is the customers responsability to make sure that the return order is successfully handled to DHL until the refund is processed by our warehouse.

Be aware that DHL could call you before the scheduled pick up time and if you don't answer DHL will not show up to pick up your order.

 

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