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FOR THE REST OF EUROPE

WITH DEUTSCHE POST PRIORITY, DEUTSCHE POST PAKET PLUS, DHL PAKET

If you have placed your order with any of the delivery methods mentioned above, you have to create and download your own return label by CLICKING HERE

  • Enter your personal information.
  • Make sure to change the country to your own.
  • Please note that "company name" refers to your full name and "reference 1" is your order number.
  • Then simply drop your parcel off at your closest DHL station.

Make sure to always save the receipt and return tracking number until your refund has been processed.

WITH DHL EXPRESS

To return your order with DHL Express you simply have to schedule a pick up by clicking on your country stated below:

UNITED KINGDOM SPAIN BELGIUM PORTUGAL POLAND HUNGARY CZECHIA SLOVAKIA SLOVENIA CROATIA ESTONIA LATVIA MACEDONIA ALBANIA BOSNIA 

  • Enter your waybill number that is written on your return label. Make sure to enter your it without spaces/gaps in between. 
  • Click on "schedule pick up". 

Make sure to always save the receipt and return tracking number until your refund has been processed.

 

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