When ordering from the Netherlands you will not receive a return label included in your parcel.

  • Take your parcel to your nearest DHL Service Point, you can find it by CLICKING HERE
  • Simply specify what site you ordered from and DHL will create the return label for the correct address.
  • Please know that your return will be sent to our distribution terminal in Utrecht, so your return label will be addressed to an address in Utrecht. 

The return is free of charge and we ask you to make sure to always save the receipt and return tracking number until your refund has been processed.

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