In order to return your order free of charge with DHL you have to create and download your own return label by CLICKING HERE
- Enter your personal informations
- Make sure to change the country to Germany.
- Please note that "company name" refers to your full name and "reference 1" is your order number
Then simply drop your parcel off at your closest DHL station. Make sure to always save the receipt and return tracking number until your refund has been processed.