Can I cancel my order, or change the shipping address?

  • Our system can not cancel any orders once they have been placed. We're really quick at processing your order up which means we can't make any changes once you've placed it. This includes changing the delivery option, or payment method. But you are more than welcome to send your order back to us as soon as you receive it, all our returns are free of charge!


  • Our system can't modify the shipping address once the order has been placed and is awaiting for shipping.

  • The only exception is if the delivery method is DHL or UPS. Then you can call the courier once your order has been shipped and have your address changed. Make sure to provide them with your tracking number, to contact them, CLICK HERE 
    Make sure to change the country to your own.


Was this article helpful?
1 out of 2 found this helpful
Have more questions? Submit a request


Article is closed for comments.
Powered by Zendesk