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My refund isn't back in my account yet. Help!

If you have paid via credit card or bank transfer, your refund will take approximately 2-6 banking days to bounce back into your bank account from the day you receive your credit memo. 

If you have paid via PayPal you will receive your refund already a few minutes after we sent you the credit memo email.

If you have selected to pay via Klarna we will update your invoice immediately with sending you the credit memo email.

Depending on the terms and conditions contracted with your banking institution, refunds can be carried out weekly or monthly. If the above time period has passed, please contact your banking institution to see if they can release the funds.

For more information, read our return policy here!

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