- If you have ordered with DHL:
You can easily schedule a pickup for your return. Please click on your country below and follow the instructions (from page 2) na-kd.com/myreturn
You need to enter your waybill number to book your pickup return. You will find your waybill number on your return label.
If you'd like to drop your parcel off at a DHL Express station you might also need to provide DHL with our DHL account number as well, otherwise the return might not be accepted by DHL. If this is the case, please contact our customer service.
- If you have ordered with Postnord:
Just attach your return label on top of a sealed parcel and go to your closest Postnord station.
- If you have ordered with Bring:
You can create your return label here:
Denmark: bring.dk/retur, you just need to enter our customer number from the freight label. Enter your name, address, order number as reference and download the return label.
Then, just attach your return label on top of a sealed parcel and go to your closest Bring station.