You have two (2) options to make a return:
- 1: You can easily find a DHL Service Point through this link, where you can drop your return.
Just search your city and you will get up all available service points.
You might also need to provide DHL with our DHL account number as well, otherwise the return might not be accepted by DHL. If this is the case, please contact our customer service.
- 2: You can also easily schedule a pickup for your return. Please click on this link and follow the instructions listed to book your own pickup return.
As soon as your return reaches our warehouse and has been processed by us, you will receive a confirmation e-mail of this and be fully refunded. The return process takes up to 14 working days.